Products in Spanish

• La Biblioteca Deming Básica - Basic Deming Library

• Corrective Action
• Basic SPC
• Measurement Systems Analysis-Video-Supported Learning
• Basic Measuring Tools Video-Supported Learning Program or CD-ROM
• Blueprint Reading Series (Video)
• Shop Math Series (Video)

Abilene Paradox 1e
After All, You're the Supervisor
And When You Fall
Attitude Virus 2e
Cliff's Customer Service Adventure
Communicating Non-Defensively
Communication: Non Verbal Agenda 1e
Dealing with Conflict
Dealing with Difficult Customers
Emotional Intelligence
Encouraging the Heart
Ethics 4 Everyone
It's a Dog's World
Just A Call Away Series
Leadership and the New Science
Leadership Challenge 1e
Lessons From the New Workplace
Meeting Robbers 2e
Peacock in the Land of Penguins
Pigeonholed in the Land of Penguins
Power of Listening
Pygmalion Effect
Race Without a Finish Line
Remember Me? 3e
Riding the Wave
Taking Charge of Change
Team Building 2e
Teamwork in Crisis
Time: Next Dimension of Quality
Verbal Communications 2e
When the Coach is You
We're on the Same Team, Remember?