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Brian Tracy: Keep Customers Coming Back
What would you say to "the purpose of running a business
is to create and keep a customer and not profits?"
Brian Tracy explains why customer retention is the true measure
of business quality and shows you how to get customers and how
to keep them--just by following two little rules!
You'll learn to:
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Focus on the second sale
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Build customer loyalty from a customer complaint
What's Included:
Video
Format: VHS Video
Item #: 0000
Length: 20 min
Price: $99.95(US)
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