Adventures in Customer Courtesy

By touching their hands to their temples and saying the magic words "gweezy yahmi" (go easy on me), our customer service heroes invoke Kirby the Leprechaun, a customer service magician. After scaring the dickens out of our heroes, Kirby demonstrates how to show the same levels of consideration, courtesy, and effort to their telephone customers that they would show to their best friends.

A charming cast of skilled actors makes this video a fast, fun way to improve customer service and build a responsive, caring, customer-friendly organization. Everybody will enjoy watching this video.

Available with Spanish subtitles, by request.

Format: VHS Video
Length: 12 Miniutes
Item #: KAN200
Price:   $79.00 (US)