Customer Service: The Royal Treatment
(Trainer's Toolkit)

Great Service Is Alive and Well!

This new Trainer's Toolkit® covers the five rules of exceptional customer service and demonstrates to employees how easy it can be to make guests feel like royalty.

Topics

• Pro-active Customer Service
• The Secrets of "Guest Relations"
• Everyone is a "Customer"

• 1 DVD or 1 Videotape, 19 minutes
• 1 Expanded Leader's Guide
• 1 Laminated Poster
• 50 Employee Handbooks

Format:   CD-ROM or VHS Video
Item #:    CUS001-VTK
Price:       $650.00 (US)
Rental:     $165.00 (US)