We Need to Talk:
Coaching Problem Employees in Health Care
 Address
health care staff performance issues in a uniformed coaching session!
There's more to coaching your health care employees than just
giving a simple "pep talk." Without honing in on exactly
what your health caregivers are saying, or coming to an organized
agreement on how things should be handled, a "simple"
coaching meeting could end up just as counterproductive as doing
nothing at all. Instead, learn to coach in a way that ensures
a positive influence on your employee's work performance, without
upsetting them, or losing them over an issue handled incorrectly.
For self-study and facilitated training, this unique and dramatic
case study-style video presents a typical health-care environment.
It dramatizes how managers in health care can prepare themselves
for handling all the different issues, emotions, evasions, and
diversions that come between an employee's ability to perform
their daily tasks and most importantly, care for their patients.
Six sensitive and detailed steps, plus the key counseling techniques
presented in this health care version of We Need to Talk comprise
a successful agenda for facing health-care workers who need a
boost in their attitude and performance!
How-To Training Points:
- How to plan a "performance coaching" meeting
- How to invite self-appraisal from the employee
- How to observe for employee "clues"
- How to explore potential causes and focus on the issue
- How to form a planner to stay on track
- How to learn six key coaching techniques
What's Included?
- DVD or VHS Video
- Training Leader’s Guide
Format: VHS Video
Length: 23 Miniutes
Item #: PER013
Price: $495.00 (US)
Rental: $120.00 (US)
|