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Assertive Communication Skills for Professionals
Combine strength with sensitivity to get more of what you want.
Ever notice the way assertive people can be honest and forthright
-- and still respect the feelings of others? Their skills and style
earn them respect and cooperation at every level. This program will
show you how to handle your communication challenges with confidence,
openness and competence.
PROGRAM HIGHLIGHTS
- A self-test to determine how assertive you are now
- Roadblocks to assertiveness
- Picking and planning your battles
- The most effective way to ask for what you want -- and get
it
- Assertive confrontation: how to deal with issues instead of
emotions
What's Included:
- 4-volume video set - 3 hrs. 31 min., 38 minutes of dramatic
role-play vignettes, graphic reinforcement of teaching points,
interactive exercises
- workbook
Format: VHS Video
Item #: 10279
Purchase: $149.95
Alternated Programs:
4 audiocassettes (3 hrs. 31 min.) Includes: 29-page workbook
10279 US $59.95
Each additional audio workbook 30039 US $9.50
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