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Communication
Nightmares
 Solutions
to Your Top Communication Problems
Communicating with coworkers can sometimes be.a nightmare! Communication
Nightmares shows specific examples of how to maintain a conversation
with someone who is defensive, a poor listener or a discussion
dominator and how to turn that challenging situation into an effective
conversation. This video demonstrates that you must first make
up your mind to deal with the situation, no matter how complicated
or emotional it might be. Second, you must make the commitment
to stick with the challenge until your message is clearly understood.
Learn more about these tips and also the way you communicate with
your coworkers, and the way they respond to you.
Topics
-
How to turn a difficult conversation into an effective one
- How to focus on defining the basic problem of an issue
- How to see the situation from the other's point of view
- How to make sure your words, body language and tone of voice
all send a consistent message
- How to give and get feedback
- How to lighten up a heated discussion
What's Included:
- 1 DVD or Videotape
- 1 Training Leader's Guide
Format: VHS Video or DVD
Item #: AM0019
Purchase: $745.00
DVD - $745
Rental: VHS $165.00
DVD $225.00
Also Available
Self-Study Workbooks
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