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Listen and Win

Believe It Or Not, Listening Is An Active Experience.
Yes, active! We all think we listen rather well; however, how
many times have you heard a name, date, address, or phone number,
and if asked 30 seconds later would not be able to remember it?
It's not the memory process that's at fault, it's the listening
process!
To succeed in business today you must become an effective communicator.
Why then are some people better communicators than others? In
most cases the mastery of effective listening skills gives the
best communicators the desired competitive edge.
With the new DVD or Video training program Listen and Win
you'll learn:
- The basics of listening
- How to tailor your listening skills to various situations
- Why taking notes helps you become a better listener
- How to give and get good feedback and why it's important
- How to identify communication noise and get rid of it
- How to ask the proper questions and be able to listen and
remember the answers
- What is important in what a speaker is saying
- How to listen to learn, decide and enable!
The Listen and Win dvd or video training program
comes complete with a dvd or video, audiocassette and copy of
the book Effective Listening Skills by Dennis M. Kratz
and Abby Robinson Kratz, which is part of the Business Skills
Express Series published by the McGraw-Hill Companies.
What's Included:
Format: DVD, Audio, Book Package
Item #: 1034DAB
Purchase: $129.95
Format: Video, Audio, Book Package
Item #: 1034VAB
Purchase: $109.95
Additional Audios: $10.95 (US) each
Additional Books: $12.95 (US) each
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