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Managers As Mediators (cc)
Resolving Conflict Before It Becomes More Serious.
In its dramatization
format, MANAGERS AS MEDIATORS suggests and describes a non-adversarial
approach to resolving disputes in the workplace through an experienced
resolver of conflicts named Cindy. That approach is mediation -- an informal,
private negotiation process.
The video depicts
a typical office dispute between co-workers Mark and Ryan, assigned to
work on a team with one another. While the nature of the dispute is left
ambiguous, the results of the dispute are clear: a team unable to function.
Cindy teaches Mark and Ryan's supervisor, Sam, the seven "M.E.D.I.A.T.E."
principles for resolving conflicts between employees before they
become more serious.
What's Included:
- VHS Videos
- Leader's Guide
Format: VHS Video
Item #: COR527
Length: 30 minutes
Purchase: $495
Rental: $165.00
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