How
to Deal With Difficult People
 Solve
Your People Problems Once and For All!
This program takes a long, hard and often lighthearted look at
what you can do to deal with the people who seem to delight in
making your life miserable. Learn to co-exist with all kinds of
difficult people -- from know-it-alls to bullies, backstabbers
and more -- and free yourself from their grip.
PROGRAM HIGHLIGHTS
- The best comeback to a biting or sarcastic remark
- What to do when someone starts yelling or threatens you
- The one mistake people make that's guaranteed to escalate
conflict
- What to do when your "difficult person" is your
boss
- When to call in a third party to resolve a stalemate
- How to know when YOU are the difficult one
What's Included?
- 3-volume video set (4 hrs. 38 min.)
- 34-page workbook
Format: VHS Video
Item #: 20039
Price: $199.95 (US)
Audio: 4 audiocassettes (3 hrs. 26 min.) 10015
$59.95
Additional video workbook: 30049 $9.50
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