Business Essentials - Essential Skills for Managing
Conflict Situations
 Today,
with the emphasis on teamwork and bringing people together from
different cultures and backgrounds, and then looking to give those
team members POWER; managers and employees alike are increasingly
being called upon to interact with a broad spectrum of people.
Clearly conflicts are inevitable.
Some of What You'll Learn in Essentials for Managing Conflict
Situations
- Identify key components of good communication.
- Understand the importance of good communications at work.
- Reduce the amount of conflict and confusion caused by misunderstandings
- Provide effective feedback to other employees.
- Remove the barriers to good communication
- Understand and use verbal and non-verbal communication effectively.
These Compelling Seminars in a Box Include:
- Baseline strategies for success
- Step-by-step instructions for how to improve key performance areas
- A versatile approach for groups or individuals
- An interactive Video and CD-ROM with—Workbook, Facilitator’s Guide and Flip Charts
Format: Video and CD-ROM
Item #: 1-893737-10-1
Length: 26-minutes
Price: $299.95 (US)
Contact 4ulr@4ulr.com.
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