Managing from the Heart

How to Be a Smart Manager and Dare to Care

Join Harry Hartwell, one manager who has been given a second chance at life, as he sets out on a new path of thinking. A hard-nosed climber on the corporate fast track, Harry has relied on managing with fear and anger, bullying employees and putting them down to get results, all the while intimidating and frustrating people.

During a near-death experience following a heart attack, Harry embarks on an unusual journey, learning five heartfelt principles along the way for leading his employees. By creating trust, hearing and understanding, properly incorporating the opinions of others, and genuinely valuing every employee's contribution, Harry begins to see what managing from the heart is all about.

Topics

• How to address the opinions and ideas of others in a positive way, even if you disagree
• How to fuel the growth of your employees
• How to tell the truth with compassion
• How to acknowledge good intentions and deter potentially damaging intentions

Based on the best-selling book, the Managing from the Heart training video will help both seasoned veterans and those new to management recognize that everyone has the potential to grow, and how people respond positively to anyone who focuses on their potential greatness.

Managers will learn the importance of acknowledging a person's positive reasons for proposing ideas and not making others "feel wrong," even if they disagree. Viewers will also discover that the key to helping people become more productive is being a manager others can count on for support and leadership--a manager who makes others feel important and good about themselves.

• 1 DVD or Videotape
• 1 Training Leader's Guide which includes session agendas, discussion materials, pre- and post-training assessments, interactive exercises and overhead and handout masters