ISO 9000 Internal Auditing

ISO 9000 Internal Auditing Video-Supported Learning Program
This program is designed specifically for individuals who will be auditing to determine compliance to the requirements of a quality management system such as ISO 9000. However, the skills are valuable in any work environment and in any industry where audits are performed, whether they are for safety, financial, environmental, or other reasons.

Target Audience
Any employee who will conduct an internal audit or participate as a team member Any individual who simply wishes to learn more about internal auditing

Topics
Planning an Internal Audit
Checklists
Opening Meeting
Conducting Interviews
Verifying Information
Responding to Auditee's Reactions
Writing a Nonconformity Statement
Reporting Audit Results
Closing Meeting
Closing Out an Audit

Program Details

Unit 1: Overview of Internal Auditing
Definitions of quality
Quality assurance
Overview of ISO 9001
Quality system audits
The internal audit process
The internal auditor

Unit 2: Planning Internal Audits
Elements of an audit plan
Checklists

Unit 3: Conducting Internal Audits
The opening meeting
Starting the audit
Interviewing and making observations
Verifying information
Taking notes
Responding to auditees' reactions

Unit 4: Audit Reporting and Follow-Up
Nonconformities
Writing a nonconformity statement
Creating a summary statement
The closing meeting
Recording and reporting audit results
Closing out an audit

What's Included?
2 Videotapes or DVD
1 Instructor's Guide
1 Set of Transparencies, Also Available in PowerPoint Format
1 Participant's Guide
1 Mechalex, Inc. Management Manual
1 Album

Format: VHS Video or DVD
Instructor and Participant Print Materials
Approximate Completion Time: 12-15 Hours
Item#: TC1004
Price: $1,475.00 (US)