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The Best of W. Edwards Deming's Philosophy
Deming’s philosophy of cooperation, systems thinking, and continual
improvement of people and communication. The ideas are new and counter-intuitive
and require repeated viewing. Together they show how to begin to
lead an organization to become greater than the sum of its parts,
to view problems as opportunities, practice continual improvement
and encourage personal transformation.
Suggested Reading
The Leader's Handbook: Making Things Happen,
Getting Things Done, Peter R. Scholtes, New York, NY: McGraw
Hill, 1998. $29.95
Oak
Wood Associates, Ltd. have a whole series of sessions
based on the concepts in this book.
Quality Handbook for Small Business: Putting the Pieces
Together to Make Quality Work, 2nd Edition, 1996, The
Minnesota Council for Quality, 2850 Metro Drive, Suite 519, Bloomington,
MN 55425, 952 851-3181, fax 952 851-3183. $19.95
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