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The Nun and the Bureaucrat…How They Found an Unlikely Cure for America’s Sick Hospitals
The companion book to the documentary Good News…How Hospitals Heal Themselves
In this book doctors, nurses and administrators explain how they came to believe that applying Toyota System and Baldrige principles to their Pittsburgh and Midwest hospitals would help them improve patient care.
They testify that delivery of care dramatically improved as deaths, suffering and waste were reduced and they regained joy and satisfaction on the job.
Click here to read the Foreword, Introduction, and Chapter 9.
Format: Book
Item #: A-ILLGOODB
Price: $21.95
 Special Offer:
Purchase the book and the documentary,
for only $165.00.
Item#:A-ILLGOODBD
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